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From design to delivery: an inside look at Australia's first fully integrated digital hospital

From design to delivery: an inside look at Australia's first fully integrated digital hospital

St Stephen's Hospital Hervey Bay is Australia's first fully integrated digital hospital and a great example of how digital technology has been incorporated throughout all phases of a project.

Partly funded by $47 million federal government grant, everything in the facility from x-rays to equipment monitoring in theatres will be done electronically.

But the journey to becoming an Australian first in healthcare has not been without its challenges, with the project team having to work out very early how to design and build a hospital which caters for EMR.

In this article, Richard Royle, Executive Director of UnitingCare Health and Bruce Wolfe, Project Director and CEO at Conrad Gargett Riddell Ancher Mortlock Woolley, talk about the team's strategy behind designing and building Australia's first fully integrated digital hospital, exploring the different elements that need to be considered to design and deliver a facility which caters for new technologies.
Building Smart in Healthcare

Building Smart in Healthcare

In this video interview, Steve Trevenar, Head of Business and Strategy Healthcare and Scientific Research at Lendlease, explores the new trends in healthcare and how this will impact on current and future healthcare facility design and delivery.
Interview with Arch Fotheringham, Director of Health Projects, Brookfield Multiplex

Interview with Arch Fotheringham, Director of Health Projects, Brookfield Multiplex

In this video interview from Australian Healthcare Week 2015, Arch Fotheringham explores the key considerations that need to be made when designing and building healthcare facilities for the future.
How Can We Become More Efficient and Effective in the Delivery of Healthcare through New Technology?

How Can We Become More Efficient and Effective in the Delivery of Healthcare through New Technology?

In this interview, Steven Parish, Chief Information Officer & Executive Director Information and Infrastructure at Mater Health Services,  explores the new technologies being integrated across both international and Australian healthcare facilities and the design and integration challenges faced during the delivery process.
Healthcare Efficiency Through Technology - Interview with Richard Morrison, AECOM

Healthcare Efficiency Through Technology - Interview with Richard Morrison, AECOM

In this interview from Australian Healthcare Week 2015, Richard Morrison, ANZ Information and Communications Technology Practice Lead, AECOM, explores:
  • The core eleemntes needed to create fully integrated health IT systems?
  • The benefits of integrating EMR and IT systems at the new Bendigo Hospital Redevelopment
  • The major challenges of rolling our EMR and how they can be overcome.
Designing Hospitals for the Future - Interview with Andy Black

Designing Hospitals for the Future - Interview with Andy Black

In this video interview, Andy Black, Chair at Durrow explores:
  • Some of the common pitfalls associated with old models of clinical organisation in hospitals.
  • The strategies that can be used to reassess the clinical organisation of the hospital and the impact this will have on the design of future hospitals.
  • The design elements which need to be considered to make inpatient areas more flexible and how this will benefit patients.
  • The most important design principles of hospital IT
  • The lessons can Australia learn from the UK when it comes to designing health facilities which cater for new technologies and improve patient experience
The St John Of God Berwick New Hospital Development - Interview with Lisa Norman

The St John Of God Berwick New Hospital Development - Interview with Lisa Norman

In this interview from Australian Healthcare Week 2016, Lisa Norman, CEO of St John of God Berwick Hospital, explores:

The delivery model
Understanding local healthcare requirements
Developing the master plan and planning for future adaption
What design innovations are plannedplanned?
The redevelopment of the Gibb Street site
Lessons learned from the Royal Darwin Hospital Redevelopment

Lessons learned from the Royal Darwin Hospital Redevelopment

In this video interview, Jeff Tinsley, Director of Clinical Infrastructure at the Royal Darwin Hospital, shares insight into the project vision, the key design considerations for redeveloping hospital facilities in a digital era and the main lessons learned from the project to date.

Interview with Jeff Tinsley, Director of Clinical Infrastructure at the Royal Darwin Hospital

Interview with Jeff Tinsley, Director of Clinical Infrastructure at the Royal Darwin Hospital

In this interview transcript, Jeff Tinsley, Director of Clinical Infrastructure at the Royal Darwin Hospital, shares insight into the project vision, the key design considerations for redeveloping hospital facilities in a digital era and the main lessons learned from the project to date.

Bridging the Gap between Expectation and Satisfaction in the Aged Care Industry

Bridging the Gap between Expectation and Satisfaction in the Aged Care Industry

In this interview, Stephen Thomas General Manager Quality & Innovation, JewishCare explores insight into how his organisation is curating a data-driven environment to manage and improve resident expectations and experience in a changing aged care environment.

Interview with Stephen Thomas, General Manager Quality & Innovation, JewishCare

Interview with Stephen Thomas, General Manager Quality & Innovation, JewishCare

In this interview, Stephen Thomas General Manager Quality & Innovation, JewishCare explores insight into how his organisation is curating a data-driven environment to manage and improve resident expectations and experience in a changing aged care environment.

Bendigo Hospital Project: Building a World-Class Digital Health Facility

Bendigo Hospital Project: Building a World-Class Digital Health Facility

In this interview, Bruce Winzar, Executive Director Information Services & Chief Information Officer at Bendigo Health, explores how the hospital went about going fully digital with minimal prototyping and the key success for successful digital transformation and operational effectiveness.

Interview with Bruce Winzar, Executive Director Information Services & Chief Information Officer

Interview with Bruce Winzar, Executive Director Information Services & Chief Information Officer

In this interview, Bruce Winzar, Executive Director Information Services & Chief Information Officer at Bendigo Health, explores how the hospital went about going fully digital with minimal prototyping and the key success for successful digital transformation and operational effectiveness.

Exploring Outpatient Automation & Health Information Systems at KK Women’s and Children’s Hospital

Exploring Outpatient Automation & Health Information Systems at KK Women’s and Children’s Hospital

Ahead of Australian Healthcare Week 2018 we chat to Serene Chin, Deputy Director, Integrated Health Information Systems and Singhealth CIO. 
Serene shares with us details of the outpatient automation and integrated health information systems at the KK Women's and Children's Hospital in Singapore.   
Watch the full video to learn more about:
  • The KK Hospital's automation journey
  • Negotiating staff engagement and culture change
  • Challenges of a digital transformation journey
  • The benefits of digital healthcare implementation
Exploring the Central Coast Local Health District’s Facilities Upgrade

Exploring the Central Coast Local Health District’s Facilities Upgrade

Ahead of Australian Healthcare Week 2018 we caught up with Andrew Montague, CEO at the Central Coast Local Health District, who shares details of the Central Coast’s three new health facility projects, including the $360 million retrofit of Gosford Hospital. 
Andrew further delves into effective stakeholder engagement and strategies to future-proof investments.
5 Major Trends Shaping the Design and Delivery of Health Facilities now and in the Future: An Inside Look At Some Of Australia’s Largest And Most Innovative Health Redevelopment Projects In 2017

5 Major Trends Shaping the Design and Delivery of Health Facilities now and in the Future: An Inside Look At Some Of Australia’s Largest And Most Innovative Health Redevelopment Projects In 2017

This report explores 5 major trends in healthcare facility design and delivery,
including:
  •  PPPs: The rise of Public Private Partnerships (PPPs) in the delivery of healthcare projects 
  • Digital: Integrating new technologies into design to build the hospital of the future
  • Collaboration: Partnering and collaborating with other sectors to build super health precincts
  • The Patient Experience: Focusing on the people and patient experiences to improve service delivery
  • Stakeholder Engagement: Driving stakeholder engagement to ensure projects are completed on time and in budget
The Herston Quarter Redevelopment Project: Delivering a World-Class Health Precinct

The Herston Quarter Redevelopment Project: Delivering a World-Class Health Precinct

The Queensland Government has undertaken a market process to progress the masterplanned redevelopment of the Herston Quarter. in this video interview, Kate Copeland, Executive Director, Corporate Systems and Infrastructure Metro North Hospital and Health Service, outlines the project vision and delivery model, the current stage of the project and the lessons learned from the journey to date.

A CEO perspective on the future provision of healthcare in Australia

A CEO perspective on the future provision of healthcare in Australia

In this report,  two CEOs in the NSW Healthcare sector share insights into the approaches they are each using to manage the increasing demand on systems to ensure quality provision of healthcare services now and in the years to come.

A glimpse into the St John of God Bendigo Hospital Redevelopment: Key lessons on delivering healthcare infrastructure projects on time and in budget

A glimpse into the St John of God Bendigo Hospital Redevelopment: Key lessons on delivering healthcare infrastructure projects on time and in budget

In tis case study, Alastair Greenall, Project Director of the St John of God Bendigo Hospital Redevelopment, explores how his team went about involving stakeholders in the early design phase and how this has helped to deliver a culture of change to deliver the project vision, and the lessons learned from the journey to date.

Workforce redesign in the wake of aged care reforms: how Southern Cross Care is focusing on healthy ageing to drive consumer engagement

Workforce redesign in the wake of aged care reforms: how Southern Cross Care is focusing on healthy ageing to drive consumer engagement

In this article, Jo Boylan, Director of Operations at Southern Cross Care, shares insight into some of the strategies Southern Cross Care is using to reassess their workforce and current delivery model to transition to a more consumer-driven contemporary service.

Key design principals for digital hospitals Insights into the development of the world’s first digital hospital standard

Key design principals for digital hospitals Insights into the development of the world’s first digital hospital standard

In this article, Bronwyn Evans, CEO at Standards Australia explores the underlying principles of what a ‘digital hospital’ actually is, the core elements of the new Digital Hospitals Handbook and the impact it will have for the design, construction and commissioning of healthcare facilities in the future.

Rolling-out an integrated EHR system across multiple sites Key lessons from the South West Alliance of Rural Health’s EHR journey

Rolling-out an integrated EHR system across multiple sites Key lessons from the South West Alliance of Rural Health’s EHR journey

In this article, Katharina Redford, Director Clinical & Corporate Information Systems, SWARH, explores the key lessons learned from SWARH’s EHR implementation journey to date and the processes they are adopting to align software design, data and workflows across multiple sites for improved efficiency.

 

Consumer Directed Care in Aged and Community Care – Policy to Practice

Consumer Directed Care in Aged and Community Care – Policy to Practice

Offering people more control and choice in determining their aged and community care services, the settings they receive them in and who they receive them from is a sound policy setting, but what does that mean in practice?
What have we learnt so far in Australia in the Home and Community Care sector, what are some of the international learnings from implementation and research, how might that shape our Residential Care Service settings in the future?
In this presentation from Australian Healthcare Week 2017,  Kevin Mercer, Chief Executive Aged & Community Care, Mercy Aged Care, explores:
  • Key principles of the Consumer Directed Care policy
  • Our Home and Community Care experience since July 2014
  • International research scan and experiences
  • ACU/Mercy Health Collaborative Research of CDC in
  • Residential Aged Care
  • Possibilities for the future
The Butterfly Household Care Model: Moving from a Task-Focused Institutional Approach to one Guided by Each Resident’s Interests, Feelings and Emotions

The Butterfly Household Care Model: Moving from a Task-Focused Institutional Approach to one Guided by Each Resident’s Interests, Feelings and Emotions

In 2017 a survey from Alzheimer’s Australia showed that people living with dementia were twice as likely to have high rates of loneliness, which highlighted the theme of Dementia Awareness Month – “you are not alone."
In this presentation from Australian Healthcare Week 2017 Sharon Callister, Chief Executive Officer, Aged Care Plus, explores the rollout of the Butterfly Household Care Model at its Cairns Aged Care Plus Centre and the Mountain View Aged Care Plus Centre in the ACT and the positive benefits realised for residents at both facilities, including: 
  • A model of care that is focused on building small family-like environments
  • Breaking down the barriers between residents living with dementia
  • Guided by resident’s interests rather than specific tasks
  • Understanding the initial implementation challenges
  • Measuring the success of a new model of care
Creating Aged Friendly Community Living in an Urban Environment

Creating Aged Friendly Community Living in an Urban Environment

It has been predicted that by 2030 two-thirds of the world’s population will live in our cities and recent OECD figures have shown that cities are currently home to 43.2% of the 65+ aged group. With an ever increasing ageing population in Australia, it has become essential for stakeholders from across the sector to consider the development opportunities for retirement villages and aged care assets that are designed to meet the future needs of ageing Australians in urban areas.
This presentation from Australian Healhcare Week 2017 by Simon Schrapel Chief Executive, Uniting Communities explores Uniting Communities 18-level tower build in central Adelaide that combines independent living with supported and short-term accommodation above several floors of retail and community facilities.
The NSW 10-year eHealth Strategy: The NSW 10- year eHealth Strategy: Digitally-Enabled and Integrated Health System for Safe, Quality Patient Care

The NSW 10-year eHealth Strategy: The NSW 10- year eHealth Strategy: Digitally-Enabled and Integrated Health System for Safe, Quality Patient Care

In this presentation from Australian Healthcare Week 2017, Dr Zoran Bolevich, Chief Executive, Chief Information Officer at eHealth NSW, explores:

  • Exploring the eHealth initiatives and digital technologies that are set to transform the way healthcare is delivered
  • Creating smart hospitals for the future
  • Understanding the seven key areas for investment in fields such as integrated care, health analytics and personalised healthcare
  • Security management of patient data
  • Current projects, the challenges encountered and next steps
The Queensland Health ICT Strategy

The Queensland Health ICT Strategy

Queensland Health has developed a strategy for health ICT and eHealth that calls for an investment of more than $1.2 billion over the next 20 years, including $730 million for clinical software such as a new patient administration system, rolling out the Cerner integrated electronic medical record (iEMR) to 21 more hospitals and the renewal of the ageing Auslab statewide pathology system.
In this presentation by  Michael Walsh, Director-General, Queensland Health, explores:
  • A $179 million commitment to the state-wide roll-out of clinical and administrative support systems
  • Considerations on the vendor selection process
  • Update on the phased introduction of the Cerner iEMR and the MetaVision intensive care clinical system
  • The Princess Alexandra Hospital digital transformation
  • The integration and interoperability challenge
  • Technology platform improvements to cater for an increasingly mobile workforce
  • Next steps
Design Principles for Digital Hospitals: The Development of the Worlds First Digital Hospital Standard

Design Principles for Digital Hospitals: The Development of the Worlds First Digital Hospital Standard

In this presentation from Australian Healthcare Week 2017, Dr Bronwyn Evans, CEO, Standards Australia, explores the development of the worlds first Digital Hospitals Handbook and including the following learning areas:

  • The development of a set of principles and recommendations that inform the design and implementation of digital hospitals
  • The value of applying technology to the delivery of healthcare – benefits/realisation framework
  • Governance and the role of vendors in the early development stage
  • Creating a standardised model of care that can guide the design and development of digital hospitals
  • Technology implementation and future proofing design
Achieving improved business outcomes through the effective IT integration

Achieving improved business outcomes through the effective IT integration

In this video interview, Bruce Coller, Chief Information Officer at Sir Moses Montefiore Jewish Home explores:
  • the steps his organisation is taking to revise their business model in the wake of government reform and changing consumer demands
  • The tools they are using to mobilise and improve information collection to improve the patient experience
  • Strategies needed to create  a culture that supports business transformation
Lessons Learned from EMR Project Delivery across Queensland Hospitals

Lessons Learned from EMR Project Delivery across Queensland Hospitals

In a state-based one domain EMR it became apparent that the strategic direction of design and build for multiple sites at once and implementing sequentially was not delivering the functionality or benefits to the health services efficiently. In 2014 a strategic change was enacted to focus on two exemplar hospitals, both tertiary and regional. Both sites Princess Alexandra Hospital and Cairns Hospital are now live with three more onboarding sites going live over next 6 months.
In this video interview, Renea Collins, Clinical Director eHealth, Princess Alexandra Hospital explores:
  • Queensland single domain challenges and benefits
  • Implementation training & change management approach of up to 6000 staff at PAH
  • Device integration - Vital Signs, Continuous Monitoring, ECG’s
  • Post go Live optimisation
  • What we would do differently & constraints/ dependencies that were out of our hands to influence
Interview: The Herston Quarter Redevelopment Project: Delivering a World-Class Health Precinct

Interview: The Herston Quarter Redevelopment Project: Delivering a World-Class Health Precinct

In this interview transcript, Kate Copeland, Executive Director, Corporate Systems and Infrastructure Metro North Hospital and Health Service, outlines the project vision and delivery model, the current stage of the project and the lessons learned from the journey to date.

Microsoft trials ‘virtual assistant’ health bots with US hospitals

Microsoft trials ‘virtual assistant’ health bots with US hospitals

Microsoft has announced a preview of its health chatbot, designed to allow hospitals to create intelligent “virtual assistants” giving patients self-service access to health information.

The Top 5 Digital Priorities for Healthcare Organizations

The Top 5 Digital Priorities for Healthcare Organizations

New tools allow health systems to remain competitive by offering greater access to patients, making better use of data and more.

Will Amazon soon sell you generic prescription drugs?

Will Amazon soon sell you generic prescription drugs?

One of the world’s largest online retailers may be getting into the healthcare industry. CNBC reports that Amazon is in “high level” talks with industry representatives regarding prescription drugs.

Architects for Australian dementia village announced

Architects for Australian dementia village announced

Melbourne-based architectural firm Thomson Adsett has been selected as the project architects for Glenview Community Services’ dementia village in Tasmania.

Retirement living revamp around the corner for SA

Retirement living revamp around the corner for SA

Retirement living in South Australia is set to get a makeover from 1 January 2018 when changes to the State’s Retirement Living Act commence, replacing the current legislation.

Extracting value from contracts in Healthcare Infrastructure Projects Insights from Queensland Health

Extracting value from contracts in Healthcare Infrastructure Projects Insights from Queensland Health

David Sinclair is the Executive Director of The Capital and Asset Services Branch (CASB), which oversees the delivery of Queensland Health’s 2017-18 capital budget of almost $1 Billion whist managing its $15 Billion asset base.

The primary focus for CASB is aligning the budget to consumer needs, whilst maintaining value for money for all Queenslanders.

In this article, David shares insight into the principles CASB is using to strengthen relationships with vendors and how they are making improvements in procurement processes to ensure the success of their capital works projects across Queensland.

Australian Healthcare Week Newsletter: A CEO perspective on the future provision of healthcare in Australia

In this report, two CEOs in the NSW Healthcare sector share insights into the approaches they are each using to manage the increasing demand on systems to ensure quality provision of healthcare services now and in the years to come.

Successfully Delivering Innovative Digital Healthcare Solutions

In this article, Alexius Julian, the inaugural Chief Medical Information Officer (CMIO) for St. John of God Healthcare Group (St. John) shares details of St. John’s successful EMR project delivery journey including their effective stakeholder engagement process, and further delves into the future of healthcare and the innovations that will transform healthcare across the globe.  

Australian Healthcare Week Newsletter: Achieving improved business outcomes through the effective IT integration

In this video interview, Bruce Coller, Chief Information Officer at Sir Moses Montefiore Jewish Home explores:

  • the steps his organisation is taking to revise their business model in the wake of government reform and changing consumer demands
  • The tools they are using to mobilise and improve information collection to improve the patient experience 
  • Strategies needed to create a culture that supports business transformation
Healthcare 2025: Understanding the Healthcare Technologies and Trends

Healthcare 2025: Understanding the Healthcare Technologies and Trends

In this interview, Nick Abrahams at Partner, Norton Rose and Futurist, explores the healthcare technologies and trends that will transform Australia’s healthcare system.

Developing and Implementing Nursing Leadership Programs

Developing and Implementing Nursing Leadership Programs

In this interview, Kylie Ward, Chief Executive Officer at Australian College of Nursing, explores key strategies for developing and implementing nursing leadership programs

Delivering a tertiary teaching hospital as a PPP project Sunshine Coast University Hospital

Delivering a tertiary teaching hospital as a PPP project Sunshine Coast University Hospital

In this article, Scott Lisle, Acting Chief Executive of Sunshine Coast Hospital and Health Service, shares insight into the strategies used to ensure successful PPP project collaboration, the steps taken to ensure clinical buy-in in the process and the lessons learned from the journey to date.

Rising Staff Costs in Victorian Hospitals and Health Services

Rising Staff Costs in Victorian Hospitals and Health Services

The whitepaper has been prepared by Applied Aged Care Solutions (AACS) - www.aacs.com.au in consultation with the Healthcare Financial Management Association (HFMA) who, in partnership with Allocate Software, conducted a member survey and Roundtable discussion session.

Dynamic, intelligent staff rostering for NSW Health

Dynamic, intelligent staff rostering for NSW Health

Developed by Allocate Software and proven in healthcare settings around the world, the NSW Health Allocate Solution system has been purpose-designed specifically for NSW Health and integrates directly with the Stafflink Human Resources and payroll system
Conrad Gargett, John Wardle Architects appointed to design Victorian Heart Hospital

Conrad Gargett, John Wardle Architects appointed to design Victorian Heart Hospital

Conrad Gargett and John Wardle Architects, in joint venture, have been commissioned to design and deliver the Victorian Heart Hospital, to be located at Monash University in Clayton on a site adjacent to the Australian Synchrotron.

About Laundry Lane Health 2018

About Laundry Lane Health 2018

Learn more about Laundry Lane Health in this short reel
Optimal Breast Compression in Mammography

Optimal Breast Compression in Mammography

Mammography is the gold standard for breast cancer screening, and the only method proven to reduce mortality in randomized controlled trials. More recently breast tomosynthesis has been shown to improve clinical performance. It has demonstrated a reduction in recall rate and/or improved cancer detection, especially that of invasive cancers, in all but extremely dense breasts.

Striking a balance between data availability and security

Striking a balance between data availability and security

Recent news that a US-based healthcare provider was forced to notify 43,000 patients that their personal medical records had been stolen shines a spotlight on the challenges facing organisations around the world.
IEC 61331.3-2014 – The new international standard that improves radiation safety for medical staff and patients

IEC 61331.3-2014 – The new international standard that improves radiation safety for medical staff and patients

The IEC (International Electrotechnical Commission, based in Switzerland) is a global organisation that defines and publishes international standards for all electrical, electronic and related, such as medical technologies.
Day One Highlights: Australian Healthcare Week 2018

Day One Highlights: Australian Healthcare Week 2018

Day One Highlights from Australian Healthcare Week 2018!