Founder & ECD
Be You Not Them
Which delivers better care and support for older people – home care or residential? Consisting of two teams of three, this session will address some of the industry's most contentious topics in an entertaining new format.
2:10 PM Differentiation: A Step by Step Guide to Help You Transform Your ‘Good’ Healthcare Business into a ‘Great’ Healthcare Brand
As your industry grows and consumers become better informed, how do you differentiate your business to stand out from the crowd, grow market share and connect with your staff and customers?
Learn how to put your business on track to become a truly unique healthcare brand with life examples of how businesses have realigned to become brands that create lasting communities around their organisations and can still focus on solving real world problems for your customers while lifting their bottom line.