27 - 28 March, 2019 |
ICC, Sydney, NSW

Dr Paul Bates

Chief Medical Officer
Bupa Australia and New Zealand


12:20 PM Benchmarking Your Digital Solutions Against Best Practice to Determine Suitability and Room for Improvement

We are competing in an ever crowded digital market place. However, there is always a balance between what is required, what is desired and the extent to which we take action. Best practice benchmarking is a valuable exercise for improving operational efficiency and determining the suitability and effectiveness of your digital solution(s). In this session, Paul will discuss:
  • Benchmarking against best practice to ensure that you are making the right digital investment and determine how you can improve your investment
  • The importance of benefit realisation – a useful tool for estimating the value you can derive against costs of acquiring, developing and implementing
  • Finding the right business partners and remembering to solve real customer problems rather than creating solutions to the problem


Check out the incredible speaker line-up to see who will be joining Dr Paul.

Download The Latest Agenda