Chief Policy and Regulatory Officer
9:10 AM Operational Efficiency: Addressing the Elephant in the Room – Will Regulatory Reform Significantly Drive Quality Improvement?
While Australia’s aged care quality regulatory framework aligns well with best practice regulatory principles and the models we see overseas, we must ask ourselves whether a market driven aged care sector coupled with regulatory reform will drive improved outcomes for consumers. Learn about:
- What drives quality improvement – Is it regulation, culture, publishing performance measures or ‘tripadvisor’?
- Areas that are working well within the regulatory system and where improvements can be made
- Whether CDC funding will drive improvement in residential care
- What we can learn from other countries that host a deregulated consumer-orientated system